Ticket Office Information

Buy Online 24-hours a day. Click Here to buy your tickets. You may also visit us at the Ticket Office at 95 Calhoun Street, or give us a call at 843-242-3099.

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Ticket Office Hours

Our Ticket Office Representatives are available to assist you in the first floor lobby of the Charleston Gaillard Center at 95 Calhoun Street Monday - Friday from 11am - 6pm. For weekend performances, the Ticket Office will open two hours prior to performance time.

Payment

We accept Visa, MasterCard, Discover, American Express, Gaillard Center gift cards, cash and checks.

Ticket Policy FAQs

WHEN SHOULD I ARRIVE FOR A SHOW?

WHAT SHOULD I DO IF I LOSE MY TICKET?

WHAT IS THE TICKET REFUND/EXCHANGE POLICY?

WHAT IS THE TICKET POLICY FOR CHILDREN ATTENDING PERFORMANCES?

I CANNOT PRINT MY TICKET AT HOME. CAN I PICK IT UP AT THE TICKET OFFICE BEFORE THE SHOW?

WHEN DO TICKETS GO ON SALE FOR A PERFORMANCE?

WHAT ARE THE FEES THAT I AM CHARGED WHEN I PURCHASE A TICKET?

ARE THERE ANY DISCOUNTS OR TICKET PACKAGES/SUBSCRIPTIONS AVAILABLE?

WHAT IS THE GROUP TICKET RATE?

ARE GIFT CERTIFICATES AVAILABLE FOR PURCHASE?

WHERE IS “WILL CALL” LOCATED?

Plan Your Visit

We've provided some information to make your Charleston Gaillard Center visit more enjoyable.

Directions

The Charleston Gaillard Center address is 95 Calhoun Street, Charleston, SC 29401. Our building sits on the Calhoun Street between Anson Street and Alexander Street. Get directions to the Gaillard Center.

Parking

With a proper placard, accessible parking can be found both in the parking garage adjacent to the facility and the city lot located across Alexander Street from the Performance Hall loading dock.

Entrances & Accessibility

Both of the primary entrances on the George St. and Calhoun St. sides are handicap accessible and lead into the shared lobby space between the Martha and John Rivers' Performance and Exhibition Hall.

There are handicap accessible elevators located in close proximity to either entrance and once through the shared lobby and into the Performance Hall lobbies there are elevators located to the north and south of the central lobby.

Handicap access to the stage and dressing room areas is available via the elevator off stage right and immediately adjacent to the Stage Door on the Northeast end of the facility just off of Alexander Street. Handicap accessible restrooms can be found on every floor and centrally adjacent to each of the facilities' patron areas.

Parking and Accessibility FAQs

WHERE DO I PARK?

DOES PARKING FOR A PERFORMANCE COST MONEY?

IS THERE VALET PARKING? HOW MUCH WILL IT COST?

WHAT IS THE ACCESSIBILITY OF THE CHARLESTON GAILLARD CENTER?

WHERE WILL MY ACCESSIBLE SEATING BE LOCATED?

AMERICAN SIGN LANGUAGE INTERPRETTERS

SERVICE ANIMALS

Other FAQs

WHAT HAPPENS IF I ARRIVE AFTER THE PERFORMANCE HAS STARTED?

WHAT HAPPENS TO THE PERFORMANCE IF THERE IS INCLEMENT WEATHER?

IS THERE A LOST AND FOUND LOCATED AT THE GAILLARD?

WHAT IS THE DRESS CODE FOR PERFORMANCES?

ARE FOOD AND BEVERAGE SERVICE PROVIDED?

IS PHOTOGRAPHY AND VIDEO RECORDING ALLOWED?

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